Book an appointment.

Booking Policy

BOOKING & DEPOSIT

  • A non-refundable deposit of $50–$100 (depending on the service) is required at the time of booking to secure your appointment.

  • This deposit will be applied toward your final balance.

  • If the deposit is not paid, your appointment slot will not be reserved.

  • The remaining balance is due on the day of your appointment.

CANCELLATION, RESCHEDULING & NO-SHOW POLICY

  • You must provide at least 24 hours’ notice to cancel or reschedule your appointment.

  • Cancellations or no-shows within 24 hours of your appointment will result in:

    • A 50% charge of the remaining balance (e.g., if your final balance is $100 after deposit, you will be charged $50),

    • Forfeiture of your deposit,

    • A new deposit will be required to rebook.

  • If you reschedule within 24 hours, the 50% fee will still apply, but your original deposit may be credited toward the new appointment.

  • No-shows are treated as late cancellations and will incur the same charges.

  • Repeated no-shows or late cancellations may require full prepayment for future bookings.

  • Clients who fail to disclose any medical conditions, current medications, or recent caffeine intake prior to their appointment — and as a result must reschedule or cancel at the time of the appointment — will be charged 50% of the service total as an inconvenience fee.

LATE POLICY

  • A 15-minute grace period is allowed.

  • If you arrive more than 15 minutes late, you will be charged a $20 late fee.

  • If the appointment can still be completed, the session time may be shortened without a price adjustment.

  • In cases where the appointment must be canceled due to excessive lateness, it will be treated as a late cancellation, and your deposit will be forfeited.

TOUCH-UP APPOINTMENTS (PMU ONLY)

For services that include a complimentary 2–3 month touch-up session:

  • Your touch-up must be completed within 2–3 months of the initial session.

  • Only one rescheduling is allowed for complimentary touch-up sessions.

  • If you cancel or no-show within 24 hours of the touch-up appointment:

    • A flat $80 fee will apply.

    • The complimentary touch-up will not be reoffered.

      TO BOOK YOUR TOUCH UP, PLEASE CONTACT US

      Please contact us at @pmukatalogllc on Instagram or 929-789-2695 if you have any questions or concerns.

By booking, you agree to these terms.